How to Become a Personal Care Worker in Australia (2025 Guide)

Are you compassionate, reliable, and passionate about helping others? Becoming a personal care worker in Australia can be a fulfilling and meaningful career—especially in the aged care and disability support sectors. With the growing demand for services under the National Disability Insurance Scheme (NDIS), there has never been a better time to join the industry.

In this article, we'll break down the steps, qualifications, and key insights you need to start your journey as a personal care worker in Australia.

support worker shopping with client

Choosing to work as a disability support worker in Australia can be a highly fulfilling and rewarding career opportunity.

What Does a Personal Care Worker Do?

A personal care worker (PCW) provides essential support to individuals who need assistance with daily living. This may include:

  • Assisting with personal hygiene (bathing, grooming, toileting)

  • Supporting mobility and transfers

  • Helping with meal preparation

  • Providing companionship

  • Performing light household duties

  • Assisting with medication reminders or wellbeing monitoring

Many personal care workers are employed in disability support, aged care, home care, or residential care settings.


Step-by-Step: How to Become a Personal Care Worker in Australia


1. Complete the Required Training

To work as a personal care worker, most employers require a Certificate III in Individual Support (CHC33021) with a specialisation in:

  • Ageing

  • Disability

  • Home and Community Care

This qualification provides practical training in personal care, communication skills, safety procedures, and client-centred support.

💡 Tip: Look for training providers offering work placements as part of the course—this real-world experience is invaluable!


2. Get a National Police Check

Working with vulnerable individuals requires a clean background check. You must obtain a:

  • National Police Certificate

  • Working With Children Check (WWCC) (for roles involving children)

  • NDIS Worker Screening Check (for roles funded through the NDIS)


3. Complete First Aid and CPR Training

Basic First Aid (HLTAID011) and CPR (HLTAID009) certification is often mandatory. These courses ensure you're prepared to act during emergencies.


4. Apply for Jobs or Register with a Provider

Once qualified, you can:

  • Apply directly to disability and aged care providers

  • Register with NDIS service providers

  • Sign up on care platforms or recruitment agencies

  • Start work as a support worker in community care

Make sure your resume highlights:

  • Compassion and interpersonal skills

  • Training and certifications

  • Experience in support or care roles (including placements or volunteering)


Where Can You Work as a Personal Care Worker?

  • NDIS Providers (e.g. Pure Care Adelaide)

  • Aged Care Facilities

  • Home Care Agencies

  • Hospitals and Clinics

  • Private clients (self-managed NDIS participants)


Why Choose a Career as a Personal Care Worker?

High demand: Australia’s ageing population and NDIS growth means more jobs
Flexible hours: Part-time, full-time, and casual roles available
Meaningful work: Make a genuine impact in someone’s life
Career progression: Pathways into nursing, allied health, or support coordination


FAQs About Becoming a Personal Care Worker

Do I need experience to get started?
Not necessarily. Many providers will hire new graduates who have completed placements as part of their Certificate III training.

How much do personal care workers earn in Australia?
The average wage ranges from $28–$36 per hour, depending on experience, employer, and hours worked (as of 2025).

Can I work as a personal care worker without a qualification?
Some entry-level roles may not require formal training, but obtaining a Certificate III is highly recommended and often essential for long-term employment.


In Summary

Becoming a personal care worker in Australia is more than just a job—it’s a career that lets you make a real difference in people’s lives. If you're caring, patient, and ready to support others, this might be the perfect role for you.


Want to Work in Disability Support in Adelaide?

At Pure Care Adelaide, we’re always on the lookout for passionate and reliable personal care workers to join our team. Whether you're newly qualified or experienced, we’d love to hear from you.

➡️ Visit our Careers Page or Contact Us to find out more!

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